Innovative Blockchain Solutions, LLC ("IBS", "we", "our", or "us") is the business entity that operates the technology services and website at innovativeblockchainsolutions.live and the products offered under the IBS brand family, including CORTEX CRM, IBS Scale, the IBS Optimize scanner, the IBS voice receptionist, the Illusive Motor Concepts (IMC) auto lending marketplace and P2P vehicle escrow, and related voice, SMS, and software tools. Innovative Blockchain Solutions, LLC (IBS) is the registered sender of all voice and SMS messages sent through the platform. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information when you use our services.
We collect information you provide directly when you use our services, including:
We use your information to:
If you provide your phone number and check the SMS consent box on one of our forms, text START to (725) 605-1972, or ask for text messages when you call us, Innovative Blockchain Solutions, LLC may send you text messages from (725) 605-1972 for the following purposes:
Message frequency varies with your activity, typically 1 to 4 messages per month. Standard message and data rates may apply. Consent to receive text messages is not a condition of purchase. We do not use SMS for marketing or promotional purposes under any circumstances.
You can opt out at any time by replying STOP to any message, and you can get assistance by replying HELP, calling (725) 605-1972, or emailing support@innovativeblockchainsolutions.live. After you reply STOP we send one final message confirming your opt-out. Opting out of text messages does not affect your account, your appointments, or any other way we contact you. The full program description, including every way to opt in and the exact wording of our automatic replies, is on our Text Message Program page.
We do not sell, rent, or share your phone number, SMS opt-in consent, SMS content, or any SMS-related personal information with any third parties or affiliates for marketing, promotional, or any other purposes. SMS consent and related data are used solely for the service you requested.
We will not share your opt-in to an SMS campaign with any third party for purposes unrelated to providing you with the services of that campaign. We may share your personal data, including your SMS opt-in or consent status, with third parties that help us provide our messaging services, including but not limited to platform providers, phone companies, and any other vendors who assist us in the delivery of text messages. All of the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
We share other information only with:
We retain information for as long as necessary to provide our services and comply with legal obligations. SMS opt-in records and consent logs are retained for compliance purposes. You may request deletion of your personal information by contacting us, subject to legal retention requirements.
We implement reasonable administrative, technical, and physical safeguards to protect your information, including encrypted transmission (HTTPS), server-side access controls, and restricted data access. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
Our services are not directed to children under 18. We do not knowingly collect personal information from children under 18. If you believe a child has provided us personal information, contact us and we will delete it.
We may update this Privacy Policy from time to time. We will post the updated policy on this page and revise the "Last Updated" date. Material changes will be communicated through the service or by email where appropriate.
Questions about this Privacy Policy or how we handle your information: